Cancellation and Refund Policy
Our policies for subscription cancellation and refunds at BetterX.
Cancellation Policy
Customers may cancel their subscription at any time through their account settings or by contacting BetterX, LLC at hello@gobetterx.com.
Once a subscription is canceled, access to the platform will remain active until the end of the current billing period. No further charges will be applied after cancellation.
Refund Policy
All subscription fees are billed in advance and are non-refundable, except where required by applicable law.
BetterX, LLC does not provide refunds or credits for:
- Partial billing periods
- Unused time
- Downgrades
- Unused features
Free Trials and Promotions
If a free trial or promotional period is offered, users must cancel before the trial ends to avoid being charged. Charges incurred after a trial period are non-refundable.
Billing Errors
If you believe you were charged in error, please contact hello@gobetterx.com within a reasonable time. We will review billing issues on a case-by-case basis.
Changes to This Policy
BetterX, LLC reserves the right to update or modify this Cancellation and Refund Policy at any time. Changes will be effective when posted on our website.