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Find everything you need to know about Better X AI tools for your collision repair shop. From setup to advanced features, we've got you covered.
Get Help With BetterX AI Solutions
Our comprehensive FAQ section covers everything from initial setup and configuration to advanced features and troubleshooting. Whether you are new to BetterX or an experienced user looking to maximize your investment, you will find detailed answers to your questions below.
Getting Started
Learn how to set up your account, integrate with existing systems, and configure AI agents for your specific workflow.
Features and Capabilities
Discover the full range of AI-powered tools available, from voice agents and chat support to smart invoicing and parts procurement.
Billing and Support
Find information about pricing plans, subscription management, and how to contact our dedicated customer support team.
Better X provides a comprehensive suite of AI-powered tools including Voice Agent for phone call automation, Web Chat Agent for website conversations, SMS Agent for text messaging, Reputation Management for review handling, Smart Invoicing for parts processing, Parts Procurement for vendor management, and Recruiter Agent for hiring automation.
The Voice Agent uses natural, human-like conversation to book appointments, provide repair updates, collect estimate information, and answer common questions 24/7. It integrates with your shop management system, routes complex calls to the right person, and ensures no voicemail goes unanswered while capturing every lead automatically.
Yes! Our AI agents are designed to handle insurance-related questions including working with specific providers like State Farm, explaining deductible payments, managing communication with insurance companies, and providing pre-claim estimates. The system understands collision repair insurance workflows and responds accordingly.
Smart Invoicing eliminates manual data entry by scanning invoices and automatically matching them with the correct repair order. It verifies vendor and part details, updates estimates instantly, and integrates seamlessly with your system—no extra tabs, no typing, just fast and accurate processing that reduces costly errors.
Our Reputation Management tool automatically invites satisfied customers to leave 5-star reviews while identifying and escalating negative feedback to shop managers. It responds to reviews intelligently, performs real-time sentiment analysis, and monitors every platform where your leads originate to safeguard your brand reputation 24/7.
The Recruiter Agent automates both inbound and outbound recruiting. It responds to applicants instantly, screens resumes, schedules interviews, and proactively reaches out to potential candidates. It evaluates fit, prioritizes top talent, keeps hiring managers updated automatically, and ensures you never miss a great candidate.
We offer flexible pricing plans tailored to your shop's needs. Contact our sales team at hello@gobetterx.com to discuss which plan is right for you.
Implementation is fast and seamless. Once you sign up, our team works with you to integrate the AI agents with your existing shop management system. Most shops are up and running within days, with full training and ongoing support to ensure your team maximizes the benefits of automation.