Text Every Customer,
Instantly and Automatically
Your AI-powered SMS agent handles appointment reminders, status updates, and customer questions via text message—24/7, at massive scale.
Automated Text Messaging for Modern Auto Body Shops
In today's fast-paced world, customers expect instant communication. BetterX SMS Agent delivers automated text messaging that keeps your customers informed throughout their repair journey. From appointment confirmations and status updates to payment reminders and satisfaction surveys, our AI handles all text communications professionally and promptly.
Unlike generic texting platforms, BetterX SMS Agent understands the collision repair industry. It can answer common questions about repair timelines, insurance processes, and pickup procedures. When customers respond to automated messages, our AI engages in natural two-way conversations, providing accurate information based on your shop's specific processes and their individual repair status.
Scale your customer communication without adding staff. Our SMS Agent handles hundreds of conversations simultaneously, ensuring no customer message goes unanswered. Reduce phone call volume, improve customer satisfaction scores, and keep vehicle owners informed at every step. With detailed analytics and conversation logs, you maintain full visibility into all customer interactions.
Texting at Scale Is Hard
Your customers expect instant text responses, but your team cannot keep up with the volume.
Customers Want Texts
Most people prefer texting over calling. They want quick updates on their repair status, appointment confirmations, and answers to simple questions without picking up the phone.
Staff Gets Overwhelmed
Your team spends hours every day sending the same appointment reminders, status updates, and answering repetitive questions via text. It is time consuming and takes them away from more important work.
Messages Get Missed
Customer texts arrive at all hours. Some get lost in the shuffle, others wait too long for a response. This creates frustrated customers and lost business opportunities.
SMS Automation Features
Engage customers through their preferred communication channel
Instant SMS Responses
Reply to customer texts immediately, 24/7 without human intervention.
Always Available
Never miss a text message opportunity, even outside business hours.
Smart Automation
Automatically handle common inquiries and route complex issues.
Multi-Conversation
Handle unlimited simultaneous text conversations effortlessly.
Appointment Confirmations
Send automated reminders and confirmations to reduce no-shows.
See It In Action
Watch how the AI handles real customer conversations via text message.
Messages
Thanks for the update! When will it be ready?
Perfect, see you then!
Auto Updates
Sends status updates and reminders automatically
Instant Replies
Responds to customer questions within seconds
CRM Integration
Every message organized and tracked automatically
The Impact On Your Business
See how AI-powered SMS transforms customer communication and drives results.
24/7 Coverage
Your SMS agent never sleeps. Customers get instant responses any time of day or night, including weekends and holidays.
- Responds in < 3 seconds
- Zero missed messages
- No overtime costs
Massive Scale
Handle hundreds of text conversations simultaneously without adding staff. Your team focuses on complex issues while AI handles routine texts.
- Unlimited conversations
- 95% automation rate
- 10x efficiency gain
Better Experience
Customers love the instant responses and convenience. No more waiting on hold or playing phone tag.
- 98% satisfaction rate
- 5x faster responses
- Higher retention
BetterX